Privacy notice
This notice explains how personal information is handled on ipswichresin.co.uk. It is written to be read, not skimmed past, and it is short because the site deliberately collects very little.
Who is responsible for your data
This website is an introduction service operated by Patrick Robinson, 66 Paul Street, London EC2A 4NA, who is the data controller for the information described below. Questions about this notice or about your data can be raised through the contact page and will be answered by the operator.
What is collected, and why
- Enquiry details. When you use the quote form, the name, phone number, postcode and message you provide are collected for one purpose: passing your enquiry to the single vetted independent resin surfacing specialist who covers this area, so that they can contact you and quote for the work.
- Call recordings. Calls to {{TRACKING_NUMBER}} may be recorded, and a notice plays before you are connected so you know this in advance. Recordings are used to confirm that enquiries were handled properly and to resolve any dispute about what was said.
Nothing else is collected. The site has no user accounts, no marketing lists and no newsletter.
Who receives your information
Your enquiry details are passed to one vetted local specialist so they can quote for your work. They are not sold, rented or passed to any other business, and you will not be contacted by other firms as a result of using this site. The specialist handles your details as an independent business once they receive them, and any contract you enter is with them directly.
Legal basis
Enquiry details are processed on the basis of taking steps at your request before entering into a contract, since you are asking to be connected for a quote. Call recording is carried out on the basis of the operator's legitimate interest in verifying how enquiries are handled, balanced by the notice played before connection.
How long information is kept
- Enquiry details are kept for no longer than twelve months from your enquiry, then deleted.
- Call recordings are kept for no longer than six months, then deleted.
Cookies and analytics: none
This site sets no cookies and runs no analytics, tracking pixels or advertising scripts of any kind. That is why there is no cookie banner: there is nothing to consent to. The only third-party request the site makes is to load its typeface from Google Fonts.
Your rights
Under UK data protection law you have the right to ask for access to the personal data held about you, to have inaccurate data corrected, to have your data erased, to restrict or object to its processing, and to data portability where it applies. To exercise any of these, contact the operator through the contact page. You will not be charged for a reasonable request.
If you are unhappy with how your data has been handled, you have the right to complain to the Information Commissioner's Office, the UK regulator, at ico.org.uk.
Changes to this notice
If the way the site handles data changes, this page will be updated before the change takes effect. The current version is always the one published here.